Privacy Policy
Last Updated: May 22, 2026
At Dwitiyo Basonto, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you register and use our platform, we collect the following types of information:
- Personal Information: Name, email address, phone number, gender, date of birth, and location.
- Profile Data: Religion, education, profession, photos, and personal preferences to facilitate matchmaking.
- Usage Data: Information about how you use our platform, such as profiles viewed, messages sent, and events joined.
2. How We Use Your Information
We use your data for the following purposes:
- To provide, maintain, and improve our matchmaking services.
- To verify your identity and ensure the safety of our community.
- To process payments for premium subscriptions or event bookings securely.
- To communicate with you regarding updates, support, and promotional offers.
3. Information Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information only in the following scenarios:
- With other users: Your public profile information is visible to other registered users to facilitate matches. Sensitive information like your exact phone number is only revealed if you explicitly grant access or a premium user utilizes a "WhatsApp Access" credit.
- Service Providers: With trusted third-party services (like PayU for payments) strictly for operating our platform.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Passwords are securely hashed, and payments are encrypted.
5. Your Rights
You have the right to:
- Access, update, or delete your profile information at any time.
- Opt-out of marketing communications.
- Request the complete deletion of your account and associated data from our servers.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to our Privacy Officer at privacy@dwitiyobasonto.com.